Privacy Policy

1. Introduction

At Knowledge Builder Pro, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Email address (for account creation and communication)
  • Payment information (processed securely through Stripe)
  • Usage data and preferences

2.2 File Processing

When you use our file conversion service, we temporarily process your uploaded files. However, we do not store or retain any file content after processing is complete and files are downloaded.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our service
  • Process your payments and prevent fraud
  • Send you service updates and administrative messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve our service

4. Data Security

We implement appropriate technical and organizational security measures to protect your information. File processing is done in-memory, and no file content is stored on our servers after processing is complete.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

6. Third-Party Services

We use trusted third-party services for specific functions:

  • Stripe - Payment processing
  • Vercel - Website hosting

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to our processing of your information
  • Withdraw consent where applicable

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@knowledgebuilder.app